Privacy Policy

1. Introduction

ReforgeAI is a product of SoCalRolling LLC ("we," "our," or "us"). We operate a gym management platform that helps fitness businesses manage memberships, scheduling, payments, and communications. This Privacy Policy explains how we collect, use, and protect your information when you use our platform.

2. Information We Collect

We collect the following types of information:

• Account information: Name, email address, and password when you register.
• Membership data: Billing plans, payment history, membership status, and attendance records.
• Payment information: Payment is processed by Stripe. We do not store full card numbers — only a token reference provided by Stripe.
• Usage data: Pages visited, features used, and actions taken within the platform.
• Communications: Emails and messages sent through the platform.

3. How We Use Your Information

• To provide and operate the platform
• To process payments and send receipts
• To send membership-related communications and reminders
• To improve the platform and develop new features
• To respond to support requests
• To comply with legal obligations

4. Data Sharing

We do not sell your personal information. We share data only with:

• Stripe: For payment processing.
• AWS: For secure cloud hosting and storage.
• Resend: For transactional email delivery.
• Your gym: Gym owners and staff can access member data for their own organization only.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us.

6. Security

We use industry-standard security practices including encrypted connections (HTTPS), hashed passwords, and access controls. No method of transmission over the internet is 100% secure, but we take reasonable steps to protect your data.

7. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at the email below.

8. Children's Privacy

Our platform is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify gym owners of significant changes via email. Continued use of the platform after changes constitutes acceptance of the updated policy.

10. Contact

If you have questions about this Privacy Policy, contact us at: support@reforgedai.com